Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, protect, and share information when you use our website and API services.
Privacy Policy Under Philippine Law
This Privacy Policy is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations in the Philippines. By using our website, API services, or contacting our support team, you consent to the collection, use, storage, and disclosure of your personal data as described below.
What Information We Collect
We may collect personal information that you voluntarily provide, such as your name, email address, company name, contact details, and any message or inquiry you send to us. We may also collect technical information automatically, including your IP address, browser type, device information, access logs, and cookies.
How We Use Your Information
We use your information to provide and improve our services, respond to your inquiries, process support requests, maintain the security of our systems, analyze website usage, and comply with legal and regulatory obligations. We do not sell or rent your personal information to third parties for marketing purposes.
Legal Basis and Consent
We process personal data based on your consent, the performance of a contract, legitimate business interests, and legal compliance where applicable. You may withdraw consent for non-essential processing, subject to legal and contractual limitations.
Sharing of Information
We may share your information with service providers, hosting partners, and analytics providers that help us operate our website and services, but only to the extent necessary and under appropriate confidentiality obligations. Your information may also be disclosed if required by law or to protect our legal rights.
Data Security
We implement reasonable organizational, technical, and physical measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.
Your Rights as a Data Subject
Under Philippine law, you may have the right to be informed, access your personal data, request correction of inaccurate information, object to certain processing, request erasure or blocking of your data under certain circumstances, and lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors without valid consent from a parent or guardian.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us through our Support page or use the support contact details provided on our website. You may also file a complaint with the National Privacy Commission if needed.